Deliver first-class service every time.
Our integrated Quality Assurance solution is a flexible, automated tool set with web and mobile features for employees and customers. Start your customer relationships with trust and transparency. Maintain them by delivering proof of your commitment to first-class service. Our integrated Quality Assurance solution makes it easy using a flexible Checkpoint system, customized rating scales and deficiency tracking.
- Create Checkpoints, like inspections or surveys, with flexible templates
- Add response options, such as yes/no or a rating scale
- Define quality standards for each item
- Link Checkpoints to jobs, groups of jobs or specific areas
- Collect responses through web or mobile apps
- See results instantly and resolve deficiencies
- Share results with employees and customers
- Use reporting tools to analyze trends