The Money-Saving Benefits of Mobile Workforce Management

Guard touring, enhanced inspections are the newest capabilities in TEAM’s product offering.

For 30 years, TEAM Software has been in constant pursuit to provide value-added technology for its customers, and that pursuit is evident in our acquisition of Lighthouse, a mobile workforce management platform for janitorial and security contractors. Lighthouse enables complete visibility of field-based teams and provides mobile forms, workflows and powerful reports that improve service delivery and drive operational efficiency across sites. By using workforce management technology, you can control costs, address quality issues, increase customer satisfaction, automate operations and reduce liability for companies with distributed teams.

Lighthouse adds time- and money-saving capabilities that complement TEAM’s existing financial, operations and workforce management solutions to help view, manage and automate operations in the field, including:

For security industry leaders specifically, Lighthouse gives you a guard touring solution with real-time tracking of officers through GPS, geo-fences, beacons or QR codes (learn which tracking technology is right for you here), along with daily activity reports and incident reporting. These capabilities can improve your business performance, reduce onsite supervision and save time through automation.

And, for the janitorial/building service industry, Lighthouse enables real-time, indoor and outdoor tracking of your cleaners and includes alerting and a live feed of activity from the field. You can also provide proof of service to your customers with key reporting capabilities on missed activity, completed tasks, issues and audit results.

In terms of time-saving automation, money-saving cost control, risk-reducing compliance tools and customer satisfaction elements, adding a mobile workforce management platform to your back-office solution has clear ROI.

In industries where competition is steep and profit margins are tight, it’s critical to maximize your efficiency and reduce expenses wherever possible.  This next generation of workforce management, coupled with a comprehensive back-office solution, is a big leap forward in terms of cost control and efficiency. And, as always, we’re here to ensure you reach your greatest potential as we define what’s next for security and building service contractors.