How the Roles of Cleaners are Continuing to Change
Support your cleaners and your business with mobile software that meets your changing needs.
Cleaning industry hiring has seen some rebound, but the responsibilities and roles of cleaners are changing as a result of the ongoing global crisis. Here are some major changes that are likely going to stick around, at least for the foreseeable future, and how your software can support them.
Employee Health Screenings
Most states are passing down guidelines requiring companies to screen their employees at the start of every shift, including temperature checks, symptoms and potential exposure. Having a mobile-ready screening forms available to your cleaners can shorten screening times and provide efficient data logs.
High-Touch Cleaning and Disinfection Guidelines
Cleaning companies are developing “Return to Work” plans for their customers that include increased cleaning frequency for high touch zones like common areas and bathrooms, and use of approved commercial-grade disinfectants.
Additionally, the CDC has set new guidelines for disinfecting community facilities that may have experienced a COVID exposure like schools, daycares, offices and places that house people overnight. And while they say the risk of exposure to cleaning staff is low, they also recommend staff wear disposable personal protective equipment (PPE), including gloves and gowns, and wash hands often while working.
Flexible messaging tools can keep your cleaners up to date on cleaning and disinfecting guidelines. Additionally, mobile forms and supervisor inspections are other ways to quickly and easily collect and record any documentation your cleaners may be responsible for. Not only does this better support your cleaners and help them perform their job, but it also provides you with transparent reporting that you can use to improve your operations and provide additional assurance to your customers.
Increased Reporting Requirements
Related to the previous point, several states have passed down legislation requiring workspaces to keep logs of cleaning frequency, times and disinfectants used. Historically, this has been done using paper “sweep sheets” but those are not as detailed — they don’t necessarily capture specific areas serviced or the products used — and the storage requirements for them are more cumbersome. Look for a mobile solution with reporting and flexible forms you can adjust to meet your needs and keep detailed and accurate logs of your services.
Your cleaners are facing a lot of new uncertainties. Providing tools that support them on the job does more than reinforce your business practices and compliance — it also shows your workforce you fully support them and take their health, safety and dedication seriously. For additional information on navigating your cleaning business through a time of crisis with technology, download the Using Technology to Help Your Security or Cleaning Business During a Crisis eBook.