Streamline Your Onboarding Process with Employee Engagement Technology
New employee? No problem. Onboard faster, introduce new hires to company culture and achieve constant feedback with employee engagement technology.
Throughout COVID-19, service businesses worked diligently to carry on despite changing circumstances and business demands. Finding and employing the right person for the job is a challenge, but to then make that new starter feel like a member of the team — when there is no physical team for them to meet and work with — that challenge becomes significantly harder.
Despite a move towards virtual processes in the recruitment space, most traditional organisations have had to reassess their engagement strategies for new employees when they are unable to physically meet new team members within an office setting. A structured and streamlined onboarding process does more than just prepare the employee for their new position; it significantly improves employee engagement and confidence that directly relates to positive employee performance. This, in turn, then benefits organisational performance and output. So, the need to engage with a new employee as soon as possible is in everyone’s interest.
Businesses that fail to invest time and focus into the onboarding process face risk. If you take too long to help a new guard or cleaner find their feet and purpose in the organisation, the likelihood of that person leaving their role increases. To retain new hires, management teams need to make sure new employees feel included, even if they are physically distant across job sites.
In addition to the expected elements of any onboarding package: A Welcome Pack, Employee Handbook, presentations, management contact information etc, the most effective onboarding programme goes beyond the usual and works to connect the employee to the organisation in multiple ways.
Goals, ethics and expectations all form the culture of a company. Company culture impacts how decisions are made and what actions are taken, and gives the employee an expectation for the way things are and will be done within the organisation. Communicating company culture gives remote new-starters a flavour of the workplace environment. It lays the foundation of what they can expect the company stance to be and clarifies the values they are expected to demonstrate as a representative of the organisation.
As well as communicating with the new member of the team, good onboarding enables businesses to receive direct feedback. Two-way communication ensures new starters can build relationships within the team, and access whatever they need to be successful. It also provides critical insight for management and supervisor teams. By gathering feedback throughout the onboarding process, organisations can understand exactly how employees are feeling, enabling them to change and improve where necessary.
Employee Engagement Technology
Businesses stand to benefit in many ways when they turn to technology to enable the effective support of new-starters. By providing employees from all departments with personalised engagement packages, employee engagement technology provides ROI through time and money saved. Delivering a live line of communication relevant to new employees through employee engagement technology allows organisations to onboard new starters faster and more effectively.
As well as helping new starters practically, employee engagement technology also gives businesses an insight into the employee journey. By flagging changes in employee behaviour and engagement, management teams can proactively make changes to better support staff members that may be close to burn out or struggling with an element of their role. Employee engagement technology allows greater communication and transparency between management and workforce and ensures employee well-being from the moment they join the organisation.
Employee engagement technology is a critical business tool, creating, managing and monitoring a tailored support programme for each individual employee within an organisation. It places the employee at the centre of their own personalised engagement strategy and provides greater flexibility and accessibility. Empowering new employees by giving them 24/7 access to helpful and relevant resources, allows staff to dictate the speed at which onboarding happens. By also providing greater control for the new starter, engagement technology enables organisations to remain compliant with HR legislation.