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The Command Center for Your Security Officer Tour System

See “who and where” in real time.

With ongoing location tracking, you’ll know where your guards are at all times during all shifts. Use the technology option that works best for your sites: GPS, geo-fences, beacons, QR codes or near-field communication (NFC).

More control over every shift.

See your security operations — every shift and every activity — in real-time using the Command Center. You’ll have a full view of your workforce and receive updates as they happen — missed patrols, incidents and more.

Review tasks from anywhere.

Guards can record tasks and security activity from the field using the mobile app or easy-to-use, customisable forms. Submitted data populates reports in real time.

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“What we endeavour with Lighthouse is to garner deeper value for our large accounts and customers through trend analysis and business intelligence. The insights we can pass to our customers through what we learn through data helps us stand apart, especially in such a competitive industry.”

 

Joe Sordi, Founder & Senior Vice President
Strategic Security Corp. | USA

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Immediate updates and verification on incidents and patrolling.

Guards can submit daily activity and incident reports on the mobile app and attach photos and notes to improve quality and communication. Or you can create, update and assign incidents from the Command Center. You and your customers stay informed with automated emails as new incidents are reported. Then, generate on-demand, client-friendly reports.

Set and meet high standards.

Ensure security and quality standards with mobile audits and officer inspection forms you can build in minutes. Attach photos and notes, then confirm information with a digital signature capture.

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Accountability made easy.

Know whether your guards are on-site and on time when they use the mobile app’s time-and-attendance features to start and end shifts. Gain efficiency by seamlessly integrating timekeeping events, including meal breaks, between Lighthouse and WinTeam with ready-made payroll information.

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Case Study

Strategic Security: Using Guard Tour and Incident Report Data to Drive Intelligent Analytics

Observe everything — the way you want to.

Missed tours, exceptions, inspections or duress alerts — you’re always in-the-know with notifications and a real-time activity feed in the mobile app or Command Center. Set up mobile or email alerts to save time and see the activities that are most important to you.

Respond faster to emergencies.

If an emergency happens, your guards can simply hit a duress button within the app. Designated responders are alerted immediately via email or push notifications.

Gain efficiencies through data.

Continuously improve your security operations with dashboards and reports that show what’s going well and what issues need to be fixed. Then adjust, view results and repeat.

See It in Action

Schedule a demo and see how Lighthouse can improve the quality of your services.

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