It’s no secret that in today’s ultra-competitive market, you have to optimise not only your processes but also your employee experience. Timegate+‘s E-Engagement pack helps you do both. Automation and self-service options increase employee productivity, collaboration and, ultimately, satisfaction to help you reduce costs related to errors, wasted time and employee turnover.
With Timegate+‘s E-Engagement pack, field-based workers can complete requests and check diaries through a self-service portal, rather than back-office channels. Your back-office teams can approve requests or respond to inquiries directly from Timegate+’s automated to-do list. Your teams can gain back valuable time that they can reinvest into the business and offer better support to your customers.
Don’t take our word for it. See how Timegate+ E-Engagement keeps your workforce empowered, productive and satisfied, increasing retention of your most valuable assets.
There are two aspects to employee time off requests: the time spent handling the request and how long the process takes. Both will cost you, either in overheads or employee satisfaction. E-Engagement tools simplify the process through automation. You no longer have to manage approvals and allowances manually or log requests on various systems. With Timegate+ E-Engagement, requests are entered, processed and approved with a few easy clicks in one system, cutting the time your employees wait for vacation request approvals by up to 90 percent.
Workers in industries like cleaning, security and facilities management often have three main concerns: finding additional work, verifying the latest roster, and requesting time off. Employee engagement software has self-service tools that minimise the amount of time and energy your front-line workers spend communicating back and forth with the back office to get information. Through the Timegate+ E-Engagement portal, employees can run reports, view diaries and engage in wider business functions easily and conveniently. In turn, this reduces work for your back-office teams, trimming time spent on handling payroll and other queries by 75 percent or more.
Managing complex events requires technology that can help you communicate effectively, react quickly and execute on time and on budget. The Timegate+ E-Engagement pack leverages two-way messaging for event management. Your team can define event profiles and roles and communicate available opportunities to pre-registered potential workers via text, email or the self-service portal. Workers can indicate their interest via text, email or self-service portal as well. You can drastically reduce your production and fulfilment time in this highly efficient, cost-effective process.
As the central tool for managing your workforce, Timegate+ contains information pertaining to the hours contracted to your clients, billing rates, required skills and locations along with your employees’ capabilities, availability and work restrictions. With this unique mix of data, Timegate+ E-Engagement matches your contracted demands with the most qualified employees, facilitating better service delivery and reducing the need for subcontractors or overtime.
Providing the right information and documentation to the right people is key when it comes to creating an engaged, productive workforce. E-Engagement enables you to share corporate, strategic and job-related resources, such as your company mission and values, along with informational details, like corporate news and or safety procedures. By empowering your workforce with access to helpful, relevant resources, your employees can become better aligned with your company’s strategic goals to better represent the business and contribute to its success.
