Two Ways to Prevent Time Theft
Originally posted April 10, 2018
How common is employee time theft? It costs millions every year.
Time theft plagues businesses of every size, in every industry, across the globe. Whether the loss comes by work avoidance or fraudulent time tracking, there are financial repercussions for your business. Chances are, it’s a challenge facing your company, too. After all, sources estimate time theft impacts 75% of US employers.
What does employee time theft look like?
There are five main types of time theft service companies typically experience:
1. Rounding time worked. This occurs when employees round the book off time, usually to the next quarter hour.
2. Buddy punching. This occurs when one employee books on or off for another employee.
3. Extended breaks. This occurs when employees take longer breaks than given when not required to book off.
4. Socialising. This occurs when employees socialise rather than completing work while on the clock.
5. Unscheduled stops. This occurs when members of a distributed workforce make unscheduled stops while performing a route.
Combat time theft with the right technology and processes.
There are two key ways to prevent time theft: Implementing the right technology to safeguard timekeeping practices, and implementing the right processes to set your time and attendance protocols up for success.
Time and attendance solutions should be able to provide status updates and periodic checks. That way, managers can view the real-time status of employee book on/offs, lunches and breaks so they know if employees are where they need to be at the right time. Not only does this help prevent time fraud, it also lowers the risk of compliance issues for your company when keeping in line with regulatory requirements instructed by labour standards.
Other solutions that help decrease time theft include biometric authentication (which lessens the risk of fraud like buddy punching,) voice verification, or geo-location verifications.
Oftentimes, time fraud is not malicious. By setting up clear processes, you can lessen the risk of time fraud by inadvertent or intentional means.
First, set expectations. Create clear-cut policies about time and attendance expectations and communicate them to employees. If you use a self-service portal, have this documentation easily accessible for ongoing reference.
Second, focus on engaging employees (and recognising good work.) Employees who are engaged typically don’t look for ways to avoid work, as they are incentivised through recognition programs to continue to perform highly.
Third, check on your employees. Similar to how your clients require proof of work, perform regular audits and inspections to ensure work is being completed to scope. If activity isn’t completed, use your software solutions to initiate a check where the team member needs to respond within a certain amount of time. With automated and mobile timekeeping options, you can also lessen the risk of fraudulent labour costs impacting your bottom line.
Employee Time Theft Statistics
Use this handy guide to help you understand the prevalence of time theft, and remember our recommendations to prevent it. But, your business can take steps to combat time theft by using the right technology and strengthening your time and attendance processes.
Don’t believe time theft or other kinds of labour fraud can happen to you? Schedule a discovery call today and together we’ll discuss if you could benefit from improved time and attendance, scheduling and operations software.