Decision Intelligence: Predict. Act. Outperform. Learn More.
Insights Powered by AI
Wavelytics™ Decision Intelligence turns your facility management data into clear, actionable insights, enabling faster, smarter decisions across your business.
Turn Data into Action
Decision Intelligence for Templa transforms your raw data into dynamic dashboards with the key KPIs, enabling leadership to optimize service quality, manage labor costs, and drive operational efficiency in real time.
Templa Dashboards: Optimise Service Quality and Workforce Efficiency
Gain deep visibility into contract performance and staff compliance. These dashboards use a consistent layout for top-level KPIs, followed by trend breakdowns and granular audit history.
Dashboard | Metrics You Can Track (at a Glance) | Business Questions You Can Answer | Decision Intelligence |
|---|---|---|---|
Quality Assurance | Audit Progress (Complete/Outstanding), Average Compliance Score, Client Attendance Rate, GPS Compliance | Which sites have the best and worst average compliance rates? Are managers completing audits on-site or bypassing protocols by turning off GPS? | Drive Service Excellence: Leverage objective compliance scores to identify high-performing sites for recognition and those requiring targeted performance management. Utilise GPS verification to ensure operational accountability, confirming that field managers are physically present on-site during the audit process. |
Operations Workbook | Shift Fulfillment, Plan vs. Actual Accuracy (Hours), Cover Hours, Absence Hours, Critical Sites (<80% Accuracy) | Which sites are currently "Critical" due to low plan vs. actual fulfillment? Are we overspending on cover hours due to high holiday/absence rates? | Operational Accountability: Pinpoint sites where production efficiency is declining or where excessive absences are impacting the bottom line. This allows for immediate corrective action to stabilise service delivery at critical locations. |
Staffing Dashboard | Staff Turnover Rate, Average Tenure, Right to Work (RTW) Compliance, Bradford Factor (Absence Risk), Average Weekly Hours | Who are our "Attendance Champions" with the best records? Do we have employees working on expired visas or exceeding student work limits? | Mitigate Risk & Reward Reliability: Identify high-performing employees for retention while proactively managing legal risks associated with expired work permits. Use the Bradford Factor to identify high-risk, disruptive absence patterns before they impact client satisfaction. |
Finance Dashboard | Budget Utilisation, Average Margin by Site, Age Debt (30/60/90 days), Service Line Profitability | Which contract managers are meeting their budget performance targets? Which specific service lines (cleaning vs. security) are the most profitable? | Optimise Financial Health: Drill down into disputed or aged debt to accelerate cash flow and improve collection cycles. Evaluate site margins to ensure all contracts remain commercially viable. |
Universal Features: See the Big Picture, Then Go Deeper
Every dashboard is built to meet you where you are. Get instant visibility into high-level KPIs, then quickly drill into the details, customise views, and share insights in the format that works best for your team.
- Advanced Filtering: Quickly narrow in on what matters most. Filter by date range, region, branch, technician, service class, and more to uncover insights that are specific to your operation.
- Reporting Flexibility: Share insights your way. Download reports, schedule deliveries, or export raw data to support internal workflows, presentations, or deeper analysis.
Decision Intelligence: Turn Data into Action.