WorkWave

Marketplace

Sales

Support

North America

We're excited to show you the next step in our commitment to building the best platform for your business. A massive modernization project is underway, and we're reimagining WinTeam to be a truly unified, intuitive and unparalleled solution. We've laid a strong foundation, and these updates are just the beginning of our long-term vision to provide you with the most powerful tools in the industry.

What’s New

WinTeam Mobile

To help improve the experience of your frontline workers, we have released foundational mobile capabilities and engagement tools to our early access partners. These new features include streamlined paycheck and benefit access, timekeeping with custom-date search, opt-in SMS communication, and an initial time clock with GPS validation, map views and a 7-day punch history.

WinTeam Web

We’ve made progress with WinTeam Web to provide better operational visibility and decision-making tools for your business. A modernized Accounts Receivable Invoice Review screen and a new home screen with actionable KPIs puts your most critical metrics front and center when you log in, giving you immediate visibility into what needs your attention across the entire operation. This includes department-specific KPIs for specific roles and personas.

To support supervisor workflows with the first, view-only version of Personnel Scheduling provides supervisors with enhanced visibility and a modern interface for accessing critical scheduling information. Unified supervisor dashboards consolidate information from across your entire operation into a single, actionable view, creating a truly integrated management experience that connects every department, role and function.

Wavelytics™ Launch

WorkWave officially launched Wavelytics™, a new wave of data intelligence tools designed to make your business data work for you. The first step in this launch is our Data Factory solution, an enterprise-grade data warehouse system that cleans, curates and delivers WinTeam data ready-to-use. This foundational layer delivers plug-and-play curated data to optimize your existing business intelligence, visualization tools and streamline datafeeds to your downline system.

Integrated Earned Wage Access

Earned wage access (EWA) is now embedded as a standard feature in WinTeam at no additional cost. By partnering with DailyPay, we’re able to offer your employees access to earned wages on-demand rather than waiting for payday, without disrupting or altering your existing payroll processes. This financial wellness benefit works to provide greater financial flexibility for your team, help them avoid predatory payday loans and high-interest fees, and improve your employee retention – all at once.

Hire by WorkWave: Redesign of Job Lists & Details

We have refreshed our Job Listings page in Hire by WorkWave with a completely refreshed approach. The new look and feel modernizes the platform while maintaining expected functionality and introducing enhanced features including streamlined job creation workflows and intuitive job summary pages. The increased navigability and management of postings improve recruiter and hiring manager efficiency, with activation workflows supporting a rapid publishing process.

What’s Next

WinTeam Mobile: The Future of the Frontline

To streamline your field operations, we are expanding our mobile app into a more comprehensive solution. Employees will have the tools they need to manage their day in a single, intuitive platform, reducing complexity and improving efficiency. We’re addressing the most common timekeeping headaches in the industry first and then expanding to empower workers with the information and direction they need to deliver best-in-class service.

Offline capabilities will capture punch data even when connectivity issues arise, ensuring no data is lost – a feature that is critical for your distributed workers.

For contracts with large teams of workers, multi-user kiosk mode will enable rapid time punch data collection, streamlining the clock-in process for multiple workers at the start and end of shift. The new kiosk mode will also eliminate the need for expensive, specialized hardware, saving you money and simplifying deployment.

Wrapping up our timekeeping updates, we're adding powerful new biometric technology to the WinTeam Mobile app to give you peace of mind. Our new, optional facial verification feature will seamlessly confirm the right employee is at the right place at the right time, virtually eliminating time theft and buddy punching. Protect your bottom line and meet client security requirements with confidence.

Next, we'll be integrating a powerful guard touring solution directly into our mobile app that will provide verifiable data to enhance accountability, improve operational insights and deliver undeniable proof of service. This feature will include upgrades in WinTeam to support patrol setup, live monitoring and insightful reporting from the office.

WinTeam Web: Where AI Meets Operations

We'll take broad strides in the coming year, migrating WinTeam to a modern web-based solution that enables new capabilities. Leveraging AI and automation, we're converting tasks that traditionally consumed hours into processes that complete in minutes – dramatically amplifying your team's productivity and strategic impact.

AI-powered shift optimization automatically matches the right worker to the right jobs based on skills, location and availability. You'll have the ability to view schedules for any working week with multiple job views, moving beyond manual scheduling to intelligent workforce orchestration.

Behind the scenes, AI workflow automation dramatically reduces manual review time. Agentic workflows manage routine tasks automatically, while automated work distribution eliminates manual assignment bottlenecks. When gaps appear, the system automatically triggers new hire requisitions with specific requirements.

The result: Consistent operational performance while freeing your team to focus on strategic initiatives that drive competitive differentiation.

Wavelytics™: The Keystone of Innovation

Data Factory was our opening move. What comes next will redefine what’s possible for your business. Advanced Analytics turns your data into clear, actionable insights. With our suite of pre-built dashboards designed for specific roles, you can easily track your most important metrics. Use this data to establish internal benchmarks today and solve unique operational challenges—from managing turnover to tracking performance across jobs. Industry-wide benchmarks will be added in a future update.

Self-Serve Analytics puts the power in your hands. Using this tool, you can extract your own insights using Sigma, an Excel-like interface that puts data analysis directly in your hands.

Ask WAIve is your personal assistant for data exploration, enabling deeper, ad-hoc data analysis through an intuitive, AI-assisted interface. Ask plain-language questions to instantly generate custom visualizations and get specific answers from our curated data marts, all without requiring technical expertise.

What’s Next: The Bigger Picture

We're building toward a unified platform that puts strategic decision-making at the center of your operations. AI-powered workflows will compress routine administrative tasks into automated processes, freeing your supervisors to focus on high-value activities like customer relationships and team development. Your mobile workers will have seamless access to the information they need across all your systems.

Every enhancement is designed to strengthen your operational efficiency – from intelligent scheduling optimization to real-time visibility into labor metrics that directly impact profitability. Underpinning this effort, we are using AI to accelerate the modernization of our core platform, allowing us to transition from legacy desktop software faster and dedicate more development time to the powerful new capabilities you’ve been asking for. This comprehensive modernization positions your business to operate more strategically and compete more effectively in your market.

Find the TEAM Software solution for you!