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Three ways you can grow your commercial cleaning business with an integrated technology solution.
It’s a tough market for janitorial contractors. Competitionis fierce. Profit margins are thin. Labor costs are high. Workforces aredistributed. Because of these challenges, it’s important for businesses in thejanitorial and commercial cleaning industries to ensure they’re as efficient aspossible to keep operating costs as low as possible. One way to do that is byleveraging a holistic technology solution, like an ERP system, that helps you bettermanage your business from top to bottom — accounting and financials, operationsand workforce management, human resources and payroll, timekeeping, workscheduling, employee and customer self-service, and more. Integrated softwarekeeps your business in sync, running smoothly and on track for success, despitethe obstacles you face. Here are some key ways integrated technology can moveyour janitorial business forward.
Maximize efficiency
Do more with less. Integration leads to more efficientprocesses, so your business can do more in less time and with fewer staff. Forexample, things that may have been accomplished manually in the past — enteringemployee timekeeping information, managing projects and work requests, communicatingwith field staff, inputting data into multiple entry points, etc. — areautomated with an integrated system. This eliminates errors and the delays andissues that come with that, so you can spend more time and effort onhigher-value activities. And, because your business saves so much time withstreamlined processes, you can experience growth without adding more people.
Dig into your data
In an industry with tough competition, it’s important to getahead and stay ahead. One way to do this is by improving your bottom line bypaying close attention to your data. Because an ERP software system leveragesshared data, you have access to the latest, in-depth information from acrossyour organization, from equipment and supply costs, to time and attendanceinformation, to job and labor budgets, to work going on at customer sites. Youcan review daily, detailed reports to ensure your financials and other keyperformance indicators are on target. For example, since labor costs hoveraround 50 percent of expenses, janitorial contractors need to closely managelabor budgets and workforces. With the tools from your integrated solution, youcan immediately see overages on labor or other costs, ideally at the job sitelevel, and correct them before they become major problems. Better still, withintegrated business intelligence, you can dig even deeper into the wealth ofdata in your ERP to truly get a 360-degree view of your business.
Get a real-time view of the field
You need to know what’s happening on site, even when you’renot there. An all-in-one workforce management solution can give you a virtual,real-time view of your field with a live calendar. That way you can know who’sclocked in —and who’s not — and act quickly to manage call-offs and no shows and makesure your shifts are covered.
Ensure you’re leveraging the right tools to effectivelymanage your janitorial business and to overcome the challenges that are a partof the industry. See how other janitorial contractors are building sustainablesuccess with fully integrated software by downloading thisfree white paper.
