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Implementing a holistic software solution into your business is a lot like most big undertakings — the first steps are the hardest. This especially holds true when the enterprise resource planning (ERP) software is tailored to meet the fine-tuned needs of specialized industries like cleaning and security contractors. Although investing in an ERP is a lot of work, the value added to your company in the long run makes the process worth it.
Companies with a successfully deployed holistic software system can access a seamless flow of integrated data. Having reliable, quality data on-hand provides corporate leadership total visibility on company operations, allowing better informed decision making and forecasting. Employees experience improved collaboration and workflows resulting from integrated, efficient workforce management software and streamlined processes.
TEAM Software, a leading provider of fully integrated, holistic technology solutions for contractors with distributed workforces, provides an industry-specific ERP solution to reduce risk and costs and drive efficiency, profitability and growth.
We know implementing a holistic software solution across your company is no small feat and TEAM is here to lessen the growing pains for your business as much as possible. In this paper, we discuss what you can expect from an industry-specific ERP implementation process, tips to ensure success, setting expectations and the commitments necessary for a smooth launch of product, including advice and experience from industry peers. From this, we offer four keys to consider when implementing an industry-specific ERP to best position your company for success.
- Know Your Goals
- Understand the Process and Timeline
- Be Realistic
- Find a Partner
In this white paper, learn more about these keys to success. Keep these keys in mind as you navigate the implementation process. And, know that implementation is a hard first step, but one that benefits your business into the future.
Often, it takes time for a company to realize a real return on investment after implementation. The 2020 ERP Report by Panorama Consulting estimates that it takes an average of seven months after a successfully launched ERP to recoup project costs. Even so, the work your company is putting towards a long-term software solution contributes to long-term benefits like better data visibility and sharing, improved productivity and efficiency, cost controls and better decision-making, all through a system offering features and tools designed for the unique needs of your business.
Celebrate your successes along the way and know that TEAM’s experts are here to help.
A — Your Workforce
B — Theft Assumptions
C — WinTeam Controls
D — Biometrics Coverage
100 emp 3 bundles 20 bundles
2,000 emp
E — Your Time Theft Exposure
Based on your inputs, each of your — estimated offenders is stealing roughly — minutes per workday — costing you approximately — per offender each year.
F — Savings & ROI
| GPS Only | GPS + Bio | |
|---|---|---|
| Theft Eliminated (Annual) | — | — |
| Remaining Exposure | — | — |
| Reduction Rate | — | — |
| Annual Biometrics Cost | N/A — GPS included | — |
| Net Annual Benefit | — | — |
| ROI on Biometrics Cost | N/A | — |
| Payback Period | N/A | — |
| Net Savings Per Employee / Yr | — | — |
| 5-Year Net Cumulative Benefit | — | — |
Employees × Avg Hourly Wage × (Hours/Week × 52)This is the total labor cost base that time theft is measured against. Part-time hours are accounted for via the hours/week slider — adjust it to reflect your workforce's actual average schedule.
Annual Gross Payroll × Theft % (default 2.2%)The 2.2% benchmark comes from Nucleus Research, corroborated by the American Payroll Association, and represents the average percentage of gross payroll lost to time theft across industries. The slider lets you adjust this up or down based on your prospect's situation — unionized environments or heavy surveillance may be lower; high-turnover or dispersed field workforces can run 3–5%.
Employees × 19%The 19% figure is from the American Payroll Association survey in which 1-in-5 employees self-reported participating in buddy punching. This is used only to show how many employees are likely involved — it does not drive the dollar calculations. The per-offender insight box connects both stats by dividing total theft dollars across the 19% offender pool.
Est. Time Theft × GPS Reduction % (default 60%)The GPS reduction rate (40–80% slider) reflects what fraction of time theft GPS mobile time tracking eliminates. The default of 60% is a conservative mid-range estimate based on TEAM Software customer outcomes — GPS eliminates location-based fraud (wrong-site clock-ins, clocking in from home) but does not fully address identity fraud. Range: 40% for low-adoption environments, up to 80% for high-compliance deployments.
Est. Time Theft × MIN(GPS % + Bio %, 95%)Adding biometrics layers identity verification on top of location verification — designed to reduce buddy punching that GPS alone may not address. The additional biometric reduction (10–40% slider, default 35%) is additive to GPS, capped at 95% total since no system can eliminate 100% of fraud. TEAM Software has observed reductions of up to 97% in some accounts with mandatory biometric enforcement policies; individual results will vary.
Est. Time Theft × (1 − Reduction %)The estimated residual theft exposure that the selected controls may not address — useful for illustrating the gap that GPS alone leaves and the additional recovery biometrics may provide.
Theft Eliminated − Annual Biometrics CostFor GPS: estimated net benefit equals projected savings (no cost). For GPS + Bio: estimated savings minus the annual biometrics subscription. A negative result means the plan cost may exceed projected recovery — typically a signal to revisit the theft % assumption or right-size the biometrics plan. Estimates only; actual results will vary.
(Net Annual Benefit ÷ Annual Biometrics Cost) × 100Standard return-on-investment formula applied to the estimated inputs. A 200% estimated ROI would suggest the projected savings are triple the biometrics cost within 12 months — however, these are estimates and actual ROI will vary based on real-world conditions.
(Annual Biometrics Cost ÷ Theft Eliminated) × 12Estimated months until projected savings would offset the biometrics subscription cost, based on the inputs provided. Expressed in months if under a year, years if longer. Actual payback period will vary.
Net Annual Benefit × 5A simple 5-year projection assuming flat headcount, wages, and theft rates. Does not account for payroll growth, wage inflation, or contract renewals — actual 5-year benefit is typically higher. Use this as a conservative floor for executive business case conversations.
| American Payroll Association | 75% of companies affected by time theft; 19% of employees self-report buddy punching. Widely cited in payroll and workforce management research. |
| Nucleus Research | 2.2% of gross payroll lost to time theft on average across surveyed organizations. This figure underpins the default theft exposure calculation. |
| TEAM Software / WorkWave | GPS reduction ranges (55–65% typical) and biometrics reduction (97% maximum observed) derived from TEAM customer implementations. Slider defaults represent conservative mid-range outcomes. |
| Robert Half | Supporting labor market and wage data used in workforce cost modeling. |
Sources: American Payroll Association, Nucleus Research (2.2% benchmark), Robert Half, TEAM Software customer data. Annual hours = avg hrs/week × 52 weeks. GPS included at no additional cost. Estimated ROI = Estimated Net Annual Benefit ÷ Annual Biometrics Cost. All results are estimates only.
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