Why Industry Technology for Cleaning and Security Contractors Matters Now

For security and cleaning security contractors, change is constant. Industry technology continues to evolve. Demands from clients expecting more from contracts are on the rise. Evolving guidelines around sustainability are expected to continue to shape both industries, and experts agree that business data will continue to motivate company decisions. 

A successful business strategy requires adapting to major changes inspired by global events, the ever-fluctuating economy and shifts in labour. Adapting means remaining abreast of new business needs and regularly reviewing processes to ensure your workforce keeps up. 

Examining business needs and reviewing available industry technology is a proven way to remain adaptable and uncover gaps and inefficiencies. Instead of trying to react to an uncertain future, control business decisions that begin and end with technology. Evaluate the everyday tools at your disposal to stay ahead of the game.

Increase employee engagement

Inefficient scheduling tools that fail to keep up with rapid changes in real time can leave your employees out of the loop with shift changes and newly added or eliminated posts. Alternatively, integrated scheduling tools can help with adding new shifts or rearranging employees to different posts based on availability without costing unnecessary overtime.

For example, cleaners could be confused over new protocols. Guards may have trouble understanding where exactly to cover and at what time. 

This lack of clarity could cost a company in terms of performing work twice, incurring inefficiencies or failing to meet service agreements that lead to a loss of business. Providing transparent means of communicating through dashboards and alerts can help companies ensure schedules are always covered and duties are clear. 

Analyse costs

Cleaning and security businesses are service-based companies that often report low-profit margins – making it necessary to be able to maximise profit margins on every contract. Without truly transparent and trusted data, contractors can experience difficulty evaluating whether or not a job is profitable.  

Clear labour costs make it easier to dig into the data to replicate processes that are profitable, in comparison to those that might be missing the mark. With industry technology designed for job costing, managers can better control costs and protect gross margins by gaining a clear picture of the financial performance of every job. 

Maximise business data with industry technology

With technology that offers detailed reports and reliable data, companies can turn complex data into a successful business strategy. If the data is centrally located, it can be shared across departments to eliminate duplicate data entry and ensure that everyone has access to up-to-date information. 

Working with an integrated software tool can help a company better establish key performance indicators to evaluate business performance and track predefined metrics to enhance performance monitoring and examine areas that can be improved.

Cleaning and security companies are under increased pressure to deliver more value for services while overcoming employee retention issues during a fluctuating labour market. However, businesses can continue to add value to their bottom line by maximising the potential of business data. Read through the following eBook for more information: 

Data and Reporting: Making Businesses More Performance Driven

Review processes 

Regularly reviewing processes can aid with optimisation of resources. Contractors can fine-tune communications, financial management, human resources, time and attendance and integrate business aspects to create a more efficient, smoother system. 

For processes that require multiple data sources, such as paper timekeeping or related manual processes, mistakes can easily happen. Reduce errors and minimise the amount of time that administrative professionals spend performing redundant tasks. Integrate by moving scheduling and payroll processes to one system.

Instead of spending time performing manual processes, Invest more time into improving service delivery. Make sure that easily repeatable procedures can be performed automatically, as opposed to outdated processes.. This can ensure that back-office workers are free to perform higher-level tasks and focus on activities that generate revenue.

Managing a distributed workforce requires real-time communication. Being able to communicate efficiently ensures that managers and supervisors stay informed, as hazards, threats and customer needs may arise.  Businesses that review and improve the specific strategies and solutions taken to communicate well stand to benefit. That is because industry technology supports modern mobile communications.

Use industry technology to close business gaps 

Businesses that develop more efficient strategies and processes are better equipped to stay successful. Especially during uncertain times, utilise industry technology to keep adapting. Speak with an expert for more information about TEAM Software and find out how our products can keep your business adaptable to industry changes and to stay ahead of the competition.