Mitie: Using Service Delivery Software to Stand Out in a Competitive Industry
In the competitive facilities management industry, it takes a lot to stand out from the rest of the competition. Mitie, a leading facilities management company and professional services supplier in the U.K., knew that innovation was one way to stand apart from the growing market. With goals to specifically reduce paper processes and manual queries from customers, Mitie implemented Servicetrac, TEAM Software’s service delivery software, to create a flexible and real-time processes within a centralized platform. Through service delivery software, Mitie is now effectively winning, growing and retaining more contracts, even in a competitive industry.
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